Volunteer Receptionist at Welcome Desk

We are recruiting volunteer receptionists to welcome families and visitors who are visiting hospice residents.  Receptionists create a welcoming and comfortable first impression for residents, families and visitors.

Key Position Responsibilities:

  • Greet Visitors and escort them to their desired location
  • Assist and provide information to visitors & families to orient them to the hospice
  • Assist with daily hospice responsibilities

Qualifications

  • Good customer service skills
  • Excellent communication and active listening skills
  • Flexibility to deal with the ever changing daily situations
  • Comfortable with interacting with members of the public
  • Empathetic to people who are living at end of life and their family members
  • Respectful of people with diverse backgrounds
  • Able to work independently and as a member of the team

Requirements

  • Participate in Introduction to Hospice Palliative Care course and orientation provided
  • Provide clear Vulnerable Sector Police Check and references

Time Commitment:
Approx. 4 hours per week. Monday to Sunday  Shifts are 9:00 am to 1:00pm, 1:00 to 5:00 pm and 5:00-8:00 pm